Eve Luneborg
ICE Casino is a live casino operator that’s a bit different from the vast majority of other online casinos. Here, you’ll find live dealer games from carefully selected software providers, and you can play all the classic table games and many modern game shows. There are also plenty of other casino games available if you’d like to mix things up a bit.
The casino’s support team can be reached via live chat and email, and when you wish to make a deposit, they offer both fiat methods and cryptocurrencies. To find out more about this licensed live casino site, read on for our full ICE Casino review.
| Operating Company | Whitebox B.V. |
| Established | 2021 |
| Address | Korporaalweg 10, Willemstad, Curaçao |
| Support Email | support@icecasino.com |
| Gambling Licence | Curacao Gaming Control Board |
| Welcome Bonus | 120% up to €500 + 150 free spins |
| Wagering Requirement | 40x |
| Live Game Contribution | 0% |
| Selection of Live Games | Roulette, blackjack, baccarat, poker, dice games, game shows |
| Other Game Categories | Slots, instant games, table games |
Before you can log into your ICE Casino account, you need to register as a new user. Simply choose the ‘Sign Up’ option on the website, enter your email and create a password. The currency is set to Euro as the default. Then, you’ll be asked to enter your name, date of birth, and your address. Once this is filled in, you’ll receive an email with a link to verify your account.
By verifying your email, you’ll be automatically redirected to the casino and logged in to your account. To avoid login problems in the future, simply save your login credentials in your password manager. That way, you can log in again whenever you want, with just a few clicks.
As a player signing up from Ireland, you’ll be eligible for a three-part welcome bonus offer. In total, this can give you a bonus of €1,500 + 270 free spins. The bonuses are split like this:
Note that when you make your very first deposit, you’ll get an extra boost if you’re quick. The turbo offer is available for 1 hour post sign-up, and if that lapses, you’ll only get the standard first deposit bonus.
The free spins, either 150 or 100 depending on whether you claim the turbo offer or not, are rewarded in batches of 50 spins, for three or two consecutive days. They can not be saved, so you must log in and play them the day they are credited.
In order to claim each stage of your welcome bonus package, you must deposit a minimum of €10. How much you deposit will determine how much you can potentially win and withdraw, as the maximum win limit from each bonus is capped at 5x the deposited amount. Compared to other Irish casinos, this is a low limit, which is a shame.
As for the wagering requirement, this is 40x the bonus amount given. This also applies to winnings from free spins. You have only five days to complete the playthrough requirement before the bonus and winnings from it are forfeited. Keep in mind that you can’t wager more than €5 per game round while you play using bonus funds.
What’s unfortunate is that this bonus can only be used on slot machines. This means you can’t use it to play live dealer games. On a positive note, the bonuses are non-sticky, so you always play using your real money first, and with this balance, you can play live dealer games. If you win with your real money, you can request a withdrawal, although your bonus amount will then be lost.
Besides the welcome bonus offer, ICE Casino has other promotions too. Every week, you can claim reload bonuses that will give you a deposit boost or free spins, and you can also claim cashbacks. The higher your loyalty level, the better cashback you get. The loyalty program also offers regular rewards to players, and for even more perks, you can visit the bonus shop or participate in some of the game tournaments.
At ICE Casino, there are no live casino bonus offers, as these games never contribute towards your wagering requirement. As such, you can only play in the live casino using real money.
In the ICE live casino, you’ll find a selection of 350 games. These are delivered by several software game studios, such as Evolution, Absolute Live Gaming, Lucky Streak, and Pragmatic Live. To see the full collection of games from any of the game developers, simply click your way into their respective lobbies.
Within the live casino game category, there are unfortunately no sub-categories. This means you’ll just have to scroll through the entire list of games to see all your options. Just note that there are also some RNG-table games added here, so you might come across some table games where there’s no live dealer.
Among the live dealer games, you’ll find mainly table games, such as different versions of baccarat, blackjack, roulette, and casino poker. These can be found both in their classic versions and as modern games where the rules or payouts work a bit differently. Some even come with multipliers and bonus features, like the ones found in the Lightning games by Evolution.
You may also play Craps and other dice games, as well as innovative and interactive game shows. Among the game shows, we can recommend titles such as Crazy Time, Lightning Storm, and Sweet Bonanza Candyland.
The majority of games at ICE Casino are slots. You’ll find them in all kinds of versions, from simple classic slots to intricate video slots with a wide range of game mechanics, bonus features, free spins, and other exciting innovations. Then, there are also RNG table games, instant games, and even categories for bingo, keno, and other game types.
To help you find the game you’re looking for, you can use the many game categories. For example, you can choose to see all games with the Bonus Buy feature, all branded slots, or all of ICE Casino’s exclusive games. It’s also possible to sort the game by provider, of which there are more than 90.
As a player registering from Ireland, you can use both fiat methods and cryptocurrency at ICE Casino. They support nine different digital currencies, but your account balance and in-game currency will always be shown in euros. To complete a deposit, simply choose the option you prefer and follow the on-screen instructions.
To withdraw winnings, start by verifying your account. Once that’s done, go to the cashier and choose ‘Withdrawal’. Choose the same payment method you used to deposit, and enter the amount you wish to withdraw, along with any missing banking details.
ICE Casino supports debit and credit cards, e-wallets, and prepaid cards. Here we’ve listed all your available fiat options.
| Deposits | Withdrawals | |||
| Limits | Transaction Time | Limits | Transaction Time | |
| Visa | €10–€10,000 | Instant | €45 | Up to 96h |
| Mastercard | €10–€10,000 | Instant | €45 | Up to 96h |
| Paysafecard | €10–€10,000 | Instant | N/A | N/A |
| Skrill | €10–€1,000,000 | Instant | €10–according to account status | Instant |
| Neteller | €10–€1,000,000 | Instant | €10–according to account status | Instant |
| ByBit | €10–€1,000,000 | Instant | N/A | N/A |
| Bank Transfer | N/A | N/A | €50 | Up to 96h |
At ICE Casino, you can choose between 9 different cryptocurrencies for deposits and 8 for withdrawals. Below you can see all transaction limits and the expected transaction time.
| Deposits | Withdrawals | |||
| Limits | Transaction Time | Limits | Transaction Time | |
| Tether | €10–€1,000,000 | 1–30 minutes | €10–according to account status | 5 min–96h |
| Bitcoin | €30–€1,000,000 | 1–30 minutes | €10–according to account status | 5 min–96h |
| Ethereum | €10–€1,000,000 | 1–30 minutes | €10–according to account status | 5 min–96h |
| Litecoin | €10–€1,000,000 | 1–30 minutes | €10–according to account status | 5 min–96h |
| USD Coin | €10–€1,000,000 | 1–30 minutes | €10–according to account status | 5 min–96h |
| Dogecoin | €10–€1,000,000 | 1–30 minutes | €10–according to account status | 5 min–96h |
| Binance | €10–€1,000,000 | 1–30 minutes | €10–according to account status | 5 min–96h |
| Tron | €10–€1,000,000 | 1–30 minutes | N/A | N/A |
| Ton | €10–€1,000,000 | 1–30 minutes | €10–according to account status | 5 min–96h |
If you’re in need of assistance while playing at ICE Casino, you can contact the customer care team. You’ll reach them in just seconds by using the live chat option, but if you have time, you can also choose to shoot them an email. In general, they’re both helpful and professional, and will answer any questions or concerns you may have.
There is also a link (although well hidden) to an FAQ. This just answers a couple of questions, so in all honesty, it’s not very useful. So if you have questions, it’s better to just get in touch with the support team.
ICE Casino is owned and operated by the casino company Whitebox B.V. They are registered in Curaçao and are also licensed by the Curacao Gaming Control Board. This is one of the most common gambling licences for casinos operating in the Irish market. The licence is fully compatible with the current gambling regulations until such time as the Gambling Regulatory Authority of Ireland is fully up and running.
We found no fault regarding other security measures at the casino either. The site is encrypted, ensuring no unauthorised third parties can access your information. We could also see that the software studios the casino works with are trusted and reputable providers, and this means their games are fair for all players.
The ICE Casino website has a responsible gambling page, where you can find information about how to gamble responsibly, within your means. There, they tell you that one tip is to set personal limits on your gambling activity or choose to self-exclude. However, no such setting can be found within the account settings, so presumably you’ll have to contact support to have them help you.
There are also links to various help organisations, and to a self-assessment test provided by Gamblers Anonymous. There, you can answer 20 questions, created to assess if you’re a compulsive gambler.
ICE Casino is a live casino with a game selection that should be sufficient for most players. But the selection is not as extensive as what we usually find at other well-established operators. It’s also a disappointment that bonuses can’t be used to play live dealer games. However, on the bright side, the bonuses are non-sticky, so at least you can use your own deposited funds to play whichever game you want.
As for other services, we’re fairly content with the payment selection, as they have all the most common Irish banking options. That the minimum deposit is only €10 is also an advantage. The fact that there is no responsible gambling that can be activated directly from the account settings is disappointing.
Eve Luneborg – Live Casino Specialist at LiveCasino.ie
Eve Luneborg has been part of the online casino industry since 2014, when she moved to the sunny shores of Malta to pursue her passion for gaming.
